Firstsource Solutions Ltd. engages in the provision of customized business process management services in India, the United States, the United Kingdom, the Philippines, and internationally. The company offers various services across the customer lifecycle, Including acquisition, account servicing, collection, and retentions; sales ledger administration and collection, cash management and administration, payroll, VAT, and tax management services; credit and bank cards, private label retail cards, automotive and personal loans, overdraft accounts, and mortgage collection services; healthcare collection services; and default management, prevention, and recovery solutions. It operates through the following segments: Banking and Financial Services (BFS), Healthcare, Communication Media and Technology (CMT), and Diverse Industries. The company was founded on December 6, 2001 and is headquartered in Mumbai, India.
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